How Vibgyor Holidays approaches account safety, payment security, phishing awareness, and how you can protect your bookings.
Last updated: 12 September 2026
Online travel security is a partnership. We invest in platform safeguards; you protect passwords, verify domains before paying, and treat unexpected payment requests with caution.
Remember: Vibgyor Holidays will never ask for your password or OTP by phone, WhatsApp, or email.
Use a unique strong password and avoid reusing passwords from other sites.
Sign out on shared devices. Be careful on public computers.
If you suspect unauthorised access, change your password and contact us immediately.
Bookmark the official website and check the browser address bar before entering payment details.
Do not pay to personal bank accounts or QR codes sent by unknown “agents”. Official payments happen through our booking flow or instructions from verified support contacts.
After payment, retain UTR/transaction IDs until your trip concludes.
Be sceptical of messages promising unrealistic discounts that pressure you to pay instantly. Verify deals on our site or by calling 9889995999.
Look for misspelled domains, poor grammar, or requests to move conversation off-platform to avoid records.
We limit staff access to booking data and use HTTPS for site traffic. See our Privacy Policy and Data Policy for more detail on governance.
Email support@vibgyorholidays.com with subject “Security Concern” or call 9889995999. Include screenshots of suspicious messages when available (hide your passwords/OTPs).
Avoid completing card payments on public café Wi-Fi when possible. Prefer mobile data or trusted networks.
Keep your phone OS and browser updated. Lock your screen; travel days involve busy stations and boarding points.
Fake “support” accounts may use similar names or logos. Verify by calling ${PHONE} from the number published on our site — not a number in a suspicious SMS.
We will not ask you to install remote-access apps to “fix booking errors”.
Change passwords, notify your bank if a payment was involved, and email support@vibgyorholidays.com with subject “Security Concern” plus screenshots (hide OTPs).
Act quickly — early reports help protect other travellers facing the same scam pattern.
Do not share OTPs with children or relatives “helping” on the phone unless you initiated the call to our published number.
Family bookings should use one primary login/email owner so password resets and vouchers stay controlled.
After public-computer use (cyber cafés while travelling), sign out and clear site data.
Bookmark https://vibgyorholidays.com (or your official domain) rather than clicking ads when tired at night.
Report scams early to support@vibgyorholidays.com — patterns help us warn other travellers.
Trust confirmations that come from official Vibgyor Holidays email domains or the account dashboard after login.
PDF vouchers forwarded through many people can be altered — verify critical fields (date, hotel, pickup) with support if something looks odd.
Drivers should not demand extra cash for inclusions already paid unless a documented optional add-on was agreed.
Report pressure tactics immediately to support@vibgyorholidays.com or 9889995999.
Keep emergency contacts saved offline; network coverage varies on hill and rural approaches.
